How can I automatically attach files to work orders?

Upload files against different request types.

- Head to the Service Types area within Settings

- From here, select the relevant request type if it already exists, and you will see a file upload area within the form that appears

- Once you have uploaded the relevant file, each time a work order is created from this request type, the file will be attached and visible

- When adding a new request type, you will also see the file upload option within the form should you wish to upload the file at this point