What are the benefits of AI clarifying questions?
Get Clearer Work Orders From The Very Start.
The AI Clarification Prompt improves work order quality by ensuring the right information is captured at the point of creation. As users enter the request type, summary, description, and any linked assets, the AI intelligently generates targeted follow-up questions designed to fill in missing details and reduce ambiguity.
Where helpful, the tool can also request an image. Once uploaded, the AI analyses the photo and asks additional, context-aware clarification questions based on what it identifies. While users can choose to skip these prompts, answering them creates a more complete and accurate work request.
All questions and responses are automatically added to the Summary section of the work order, giving maintenance teams a clearer brief from the outset and minimising the need for follow-up conversations.
The AI Clarification Prompt helps organisations to:
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Capture the right information first time
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Reduce back-and-forth between requestors and delivery teams
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Improve work order clarity and accuracy
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Speed up triage, scheduling, and resolution
By creating better-defined work orders from the outset, the AI Clarification Prompt drives efficiency, reduces delays, and supports smoother maintenance operations.
You can read more about how to use this tooling here.
