What are the benefits of the work order helper?
Resolve Issues Sooner - Before Work Is Raised.
The AI Work Order Helper supports users at the point of creating a new work request, helping to troubleshoot issues before they become unnecessary work orders. By entering details of the problem into the summary and description fields, users can instantly engage the helper to analyse the issue and suggest potential solutions.
The Work Order Helper provides practical troubleshooting steps and alternative resolutions that may resolve the issue without the need for contractor intervention. This empowers users to make informed decisions before submitting a work order, reducing avoidable callouts and associated costs.
The AI Work Order Helper helps organisations to:
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Identify and resolve simple issues before work is raised
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Reduce unnecessary work orders and reactive maintenance
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Lower operational costs and contractor callouts
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Improve the quality and clarity of submitted requests
By encouraging smarter problem resolution at the source, the AI Work Order Helper streamlines maintenance workflows, improves efficiency, and ensures work orders raised are genuinely required.
You can read more about how to utilise the tool here.