Skip to content
English
Raise a Support Ticket Customer portal
  • There are no suggestions because the search field is empty.

Product Release 3.54

What's New At Expansive This Month?

Smarter Cost Auditing, AI-Driven Clarification Prompts & Flexible Custom Tax Rates

This release delivers three powerful upgrades designed to strengthen financial accuracy, streamline work order creation, and give teams greater control over tax configurations. From intelligent cost-auditing safeguards to AI-powered guidance and enhanced tax-rate flexibility - this update focuses on making everyday workflows clearer, smarter, and more reliable.

💰Advanced Cost Auditing Controls 

We’ve introduced a brand-new cost auditing framework that gives organisations deeper visibility and stronger controls around cost accuracy and approval.

Configurable Cost Auditing Rules 

A new Cost Auditing Settings area allows users to enable or disable individual auditing rules. Each rule can be toggled independently, giving teams full control over how strict or flexible the workflow needs to be.

Real-Time Rule Violation Alerts (at Cost Approval)

When a user submits costs, the system now checks for any cost auditing rule breaches.
If a violation is detected, the user reviewing the costs will see a clear alert and can choose to either progress and approve the costs, or query them. 


This ensures that no anomalies slip through unnoticed.

Dashboard Enhancements for Audit Oversight

Dashboards now support work order counts with unreviewed breaches, giving users an at-a-glance view of where attention is needed most.

Smarter Notifications

A new notification setting has been added to alert users when submitted costs violate a cost auditing rule, enabling faster response and tighter cost control.

 

🤖 AI-Powered Clarification Prompts for Work Orders

Creating work orders just became more intuitive.

When users enter key fields such as the summary, description and request type, the AI now analyses the content and suggests helpful clarification questions. These prompts ensure that all critical information is captured early - reducing back-and-forth and improving the quality of work orders.

Users can:

  • Move forward without answering the AI-suggested questions, or

  • Provide responses, which are then stored directly against the created work order for future reference

This enhancement ensures clearer instructions and smoother workflows for all parties involved.

 

💼 Flexible Custom Tax Rates

We’ve expanded tax-rate functionality to support organisations and countries with more complex or varied tax requirements.

Enable Custom Tax Rates

Admins can now choose whether the system should support custom tax rates at all - giving full flexibility depending on business needs.

Contractor Default Tax Rates

Both contractor users and admins gain options for setting default tax rates:

  • Contractors can set their own default rate during onboarding

  • Admins can set a contractor’s custom default rate from the contractor view

This ensures tax configurations are accurate from the moment a contractor joins the system.

Improved Cost-Entry Guidance

When adding costs, the system now flags if a contractor default tax rate hasn’t been set - preventing incomplete or incorrect tax submissions before they occur.